Part-time Tasting Room Staff
Description
We are now hiring for Part-time Tasting Room Staff to begin with us the week of May 12, 2025, training through the week of May 19th and May 26th.
POSITION SUMMARY: This position is responsible for ensuring that customers have a positive and memorable experience at Oliver Winery by serving and sharing knowledge of wines and assisting customers.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Greets customers promptly and courteously.
- Creates a welcoming environment for the customer by assisting, as well as quickly responding to customer inquiries and needs.
- Guides customers to wines they enjoy.
- Assists with setup and cleanup of daily operations and special events.
- Stocks wine and retail merchandise in the tasting room.
- Assists with quarterly inventory and accurately performs money handling procedures.
- Offers tours of the winemaking facility.
- Additional duties, as assigned by the Management.
Requirements
QUALIFICATIONS/REQUIREMENTS:
- Must be able to work flexible shifts and schedules, primarily weekends. Weekend availability is a must.
- Must be able to lift and carry up to 50 pounds.
- Must be able to stand, walk, lift and bend for up to 8 hours a day.
- Must be able to possess an Indiana Bartender’s Permit.
- Experience in retail or customer service.
- Excellent written and verbal communication and interpersonal skills.
- Solid math skills.
- Because of the nature of this position, must be at least 21 years of age to apply.
SUCCESS FACTORS/JOB COMPETENCIES:
- Able to perform quality work efficiently with minimal supervision
- Able to participate in team-oriented problem solving.
- Able to be responsive and flexible at last minute requests.
- High attention to detail.
- Accept direction and constructive criticism from others.
- Interact well with customers and vendors, as well as fellow employees and winery managers.
- Exhibit interest and appreciation for wine.
- Take ownership of responsibilities.
- Willingness to communicate in a persuasive and constructive manner that leads to positive change.
Members of our Hospitality team will also possess the ability to:
- Actively, passionately seek out knowledge of wine and the Oliver wine portfolio
- Provide the highest level of service to customers, vendors, and fellow employees.
- Engage and build strong relationships through active listening and clear, thoughtful communication and teamwork.
- Be flexible and responsive in a fast-paced customer-focused environment.
In addition, all successful winery employees will be able to:
- Use your attitude and effort to contribute to a positive work environment.
- Be thoughtfully engaged and do your best work. Every day.
- Model the winery values: Respect People, Expect Quality, Think Differently, Get Stuff Done.
PHYSICAL DEMANDS/WORK ENVIRONMENT: This position requires the ability to stand, walk, lift and bend for up to 8 hours a day. You will also need the ability to lift and carry up to 40 pounds when working on the retail floor.
PERFORMANCE STANDARDS: Annual performance review conducted by Management.
Typical Schedule: Shift availability and length varies, dependent on the season and Hospitality needs. Shift length typically varies between 5-8 hours and the typical schedule will be 10-20 hours per week mostly on weekends (Fri-Sun) until 9pm.
FLSA Classification: Hourly, Part-Time, Non-exempt
